Gapless preservation of evidence and efficient Case Management

If a misuse or an abuse is detected, gapless preservation of evidence is required. Immediate data conservation and court prosecution can be introduced on this basis.

The Cedros solution c.-FCM integrates the complete process within one solution and is optimized for handling fraud cases in the telecommunications environment. On a per-incident basis a digital case file is set up that holds up all necessary data, documents and other investigation outcomes. With the aid of customer-specific interfaces, an automatic snap-shot of all data existing in the backend systems is performed. Statistics and reporting functions enable a long-term analysis. The global user and role concept depicts the various functions in the workflow process and ensures data security.